Glossary
Skill (AI skill)
What is a skill?
An AI skill is a packaged, reusable set of instructions, and sometimes files or scripts, that teaches an AI assistant or agent how to do a specific task the way your team does it.
Also called: AI skill, Agent skill
Why it matters
Skills turn one person’s know-how into something the whole company can reuse. Teams that share skills, and measure which ones actually work, compound their gains instead of starting from scratch.
Example
A “reconcile closed-won deals” skill encodes how the revenue ops lead matches Salesforce deals to the forecast, and is shared with every regional team.
Learn more
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