Glossary
Straight-through processing
What is straight-through processing?
Straight-through processing is when a case, such as an invoice or an order, goes from start to finish without manual handling or exceptions. Its rate is a key measure of process efficiency.
Also called: STP, Straight-through rate
Why it matters
Raising the straight-through rate often saves more than speeding up individual steps, because every exception creates rework and waiting.
Example
Varick Agents described raising one client’s share of invoices that go straight through from 18% to 87%.