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Glossary

Build vs. buy

What does build vs. buy mean?

Build vs. buy is the decision between building a custom AI solution, buying an existing product, or doing neither and keeping the work as it is.

Why it matters

Many AI projects are bought or built before anyone knows what the work needs. Deciding with evidence about the workflow, its volume, and how a tool performs on your own cases avoids paying for shelfware or rebuilding something that already exists.

Example

Invoice matching goes to a proven accounts-payable tool (buy), the one-of-a-kind revenue review gets a custom agent (build), and contract redlines stay with counsel (forego).

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